KMB Telemarketing Ltd

“I've used a number of telemarketing services with very differing levels of success. The great thing about KMB is the receptive nature of the team. They have all been very prepared to take on board suggestions about the script and other areas of the call, which means that the appointment booking process continues to work more and more effectively.

The appointments are well qualified under the criteria I have specified and the level of communication allows us to monitor and overcome any challenges which arise. The overall result has been some very satisfactory introductions!”

ActionCOACH

“When Certainty.co.uk launched the UK's first electronic online Will register, our strategy was to roll-out our service nationally but in a very controlled manner. KMB helped us to analyse our Key target audience, source relevant data and then implement a concentrated appointment setting campaign which delivered outstanding results from day one. They also recommended a new CRM system and helped deploy this system internally very quickly. We are very pleased with their work and their overall pro activity in supporting us.”

Certainty.co.uk

“Working with the team at KMB is always a pleasure. They provide fast, intelligent and efficient advice, and manage our campaigns effectively. Results delivered always meet targets and they provide accurate reporting which is crucial in order to keep us up to speed with how our marketing campaigns are progressing. The most important thing is that they understand us, our market and our customers all of which are crucial to deliver successful campaigns”

RM Education plc

“KMB have brought much needed structure in helping us to filter out high quality leads so the right and relevant potential customers reach our sales force with minimum delay. Their system of weekly reporting makes for informative and transparent data as to how our relationship is working and aids easy evaluation of the service. We have found them to be flexible in accommodating our needs as well as fast, efficient and professional; a real business partner helping us to develop business and potential in new fields.”

Villeroy & Boch

“Our long standing relationship with KMB is down to their commitment to understanding our business requirements and working exceptionally hard to deliver results. KMB provide our sales force with good quality leads; essential for new business growth and play a key role in managing our database on a daily basis. With clear monthly reporting on telemarketing performance, KMB continues to be a key partner for Briggs’ lead generation programme.”

Briggs Equipment UK Ltd

“We have been working with KMB for a number of years now. They are quick to respond to our needs, flexible and focussed. They even use our software now which has removed the need to update our database with progress. It is re-assuring to know that our campaigns will be delivered efficiently and effectively in a very professional manner.”

The Oval Group