We have over 20 years of experience, knowledge, training and enthusiasm in generating quality results.

Why use K.M.B?

K.M.B Telemarketing is confident that we will deliver exceptional results for your business through:

Knowledge and Experience
At K.M.B Telemarketing we know we have the knowledge and expertise to deliver the best results from any telemarketing campaign. After all we have been in business for over 20 years delivering successful telemarketing campaigns for a huge selection of clients from all industry sectors; some of those clients have been with us for over 10 years.

Our Team
We have a strong, enthusiastic and dedicated team of telemarketers who are always fully briefed on your campaign and its objectives and who receive on-going training on the latest and most successful techniques along with one to one coaching. Our average employee length of employment is 4 years which in this industry is quite exceptional and we do have Telemarketers who have been with us for over 15 years!

Recommendations and Referrals
The greatest honour a company can have is to be recommended to another one as that is the ultimate measure of customer satisfaction - a significant amount of our business comes from recommendation and referral!

Bespoke Package
Here at K.M.B Telemarketing we know that every business is different and that's why we always take a flexible approach in working with companies to ensure that we fully understand their business and their telemarketing objectives.

After all, our ultimate objective is to exceed their expectations - we will not over-promise and under-deliver but will aim to tailor their particular campaign to deliver them the optimum return on investment.

Member of DMA
The DMA promote best practice and raise industry standards through the DM Code of Practice, best practice guidelines and the DMA Awards, and provide up-to-the minute information, research and legal advice.

They manage programmes that protect consumers against bad practice and increase consumer trust, including the DMA Preference Services. The DMA also set up the DM Commission, which monitors conduct in the industry.

K.M.B Telemarketing actively supports clear guidelines and legislation.

IT
K.M.B Telemarketing have up to the minute IT systems which enable us:
  • To have high levels of efficiency in making calls
  • To record calls for client review and also ongoing telemarketer training
  • To use client CRM systems where requested
  • Undertake market research campaigns providing client online reporting functionality


Why not get in touch with us here?
Just a selection of our clients
Read our case studies here